These Terms and Conditions ("Terms") govern your access to and use of the services provided by Globallink Web Solutions LLC ("we," "our," "us") through our website www.globallinkwebsolutions.com and any other means. By using our services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our services.
1. Services
1.1 Service Scope
Globallink Web Solutions LLC offers a range of services, including but not limited to system design and integration, web development, optimization, and technical support. Detailed descriptions of our services are available on our website.
1.2 Service Availability
We strive to ensure that our services are available 24/7. However, we do not guarantee uninterrupted service and are not liable for any downtime or disruptions.
1.3 Service Modifications
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of services.
2. Financial Transactions
2.1 Payment Terms
Payments for services must be made according to the terms specified in the invoice or contract. Late payments may incur additional charges.
2.2 Refunds
Refunds are handled according to our Refund Policy. Please review the policy for detailed information on refund eligibility and procedures.
2.3 Taxes
You are responsible for all taxes and duties associated with your use of our services, excluding taxes based on our income.
3. User Expectations
3.1 Accuracy of Information
While we strive to provide accurate and up-to-date information on our website and through our services, we do not warrant the completeness, reliability, or accuracy of this information. You use the information at your own risk.
3.2 User Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.
3.3 Prohibited Conduct
Users must not engage in any activity that:
Violates any applicable laws or regulations.
Involves hate speech, bullying, harassment, or discrimination.
Involves spam, unsolicited promotions, or commercial messages.
Infringes on the intellectual property rights of others.
Attempts to disrupt or interfere with our services or the experience of other users.
4. Intellectual Property
4.1 Ownership
All content, trademarks, service marks, logos, and intellectual property on our website and services are owned by Globallink Web Solutions LLC or our licensors. Unauthorized use of any content or intellectual property is prohibited.
4.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our services and content for personal or business use, as intended through the normal functionality of our services. This license does not include any resale or commercial use of our content or services.
4.3 User Content
By submitting content to us, you grant Globallink Web Solutions LLC a worldwide, non-exclusive, royalty-free license to use, copy, modify, and display your content in connection with providing our services.
5. User Accounts
5.1 Account Creation
To access certain features of our services, you may be required to create an account. You agree to provide accurate, complete, and current information during the registration process and to update such information as needed.
5.2 Account Termination
We reserve the right to suspend or terminate your account at our discretion, without notice, if we determine that you have violated these Terms or engaged in prohibited conduct.
5.3 User Data
We are not responsible for the loss of any data associated with your account. You are responsible for maintaining backup copies of your data.
6. Disclaimers and Liability
6.1 Disclaimers
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.
6.2 Limitation of Liability
To the fullest extent permitted by law, Globallink Web Solutions LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or in connection with your use of our services or inability to use them.
6.3 Indemnification
You agree to indemnify and hold harmless Globallink Web Solutions LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights of another.
7. Changes to Terms
We may update these Terms from time to time. We will notify you of any significant changes by posting the new Terms on our website and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the updated Terms.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles. Any disputes arising under these Terms will be resolved in the state or federal courts located in Ohio.
9. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Globallink Web Solutions LLC
Email: support@globallinkwebsolutions.com
Phone: +1 855-315-7770
Address: 9135 Cleveland Ave NW, Canton, OH 44709, USA
Thank you for choosing Globallink Web Solutions LLC. We are committed to providing excellent service and support
At Globallink Web Solutions LLC, we aim to ensure that our customers are completely satisfied with our services. If you are not satisfied for any reason, our Return and Refund Policy explains the terms and conditions under which you can request a return or refund for our services. Please read this policy carefully to understand your rights and our obligations.
1. Terms of Return
1.1 Return Period
You may request a return or refund within the following timeframes:
Web Development and Design Services: Up to 14 days after delivery of the final product, provided the service has not been used or significantly altered.
Subscription-Based Services: Within the first 14 days of the subscription start date for a full refund. After 14 days, refunds are prorated based on the remaining subscription period.
Consulting and Support Services: Refunds are available if requested within 30 days of the service date, provided that no significant services have been rendered.
1.2 Conditions for Return
Returns or refunds are eligible if:
The service delivered does not match the description or specifications agreed upon.
The service has technical issues that cannot be resolved by our team.
The service was not delivered within the agreed timeline without prior notification or valid reasons.
2. State of Return
2.1 Unused Services
To be eligible for a return, the service must be unused, or if partially used, it must be demonstrable that the usage did not meet the agreed specifications or expectations.
2.2 Unaltered State
The service should be in its original state, without any unauthorized modifications or alterations by the customer or any third party.
3. Reason for Return
3.1 Damaged or Defective Services
If the service provided is defective, does not function as intended, or has been damaged during delivery (if applicable), you may request a return or refund.
3.2 Incorrect Service Delivery
If the service provided does not match what was agreed upon in terms of scope, quality, or functionality, you may be eligible for a return or refund.
4. Process for Return
4.1 Initiating a Return
To initiate a return or request a refund, please follow these steps:
Contact our customer service team at returns@globallinkwebsolutions.com with your order details, the service in question, and the reason for your return or refund request.
Provide any relevant documentation or evidence to support your claim, such as service agreements, screenshots, or correspondence.
4.2 Customer Service Contact
Our customer service team will review your request and respond within 5-7 business days. You can contact us through the following methods:
Email: returns@globallinkwebsolutions.com
Phone: +1 855-315-7770
Address: 9135 Cleveland Ave NW, Canton, OH 44709, USA
5. Process of Refund
5.1 Refund Terms
If your return or refund request is approved, we will process the refund within 7-10 business days. The refund will be issued using the same payment method that was used for the original purchase, unless otherwise agreed.
5.2 Duration of Refund
Refunds are typically processed within 7-10 business days after approval. However, the actual time it takes for the refund to reflect in your account may vary depending on your payment provider.
5.3 Payment Details
The refund amount will include the full cost of the service minus any applicable fees, unless the service was partially used or consumed, in which case a prorated refund will be issued.
6. Contact Information
If you have any questions or need assistance with our Return and Refund Policy, please contact us at:
Globallink Web Solutions LLC
Email: returns@globallinkwebsolutions.com
Phone: +1 855-315-7770
Address: 9135 Cleveland Ave NW, Canton, OH 44709, USA
Thank you for choosing Globallink Web Solutions LLC. Your satisfaction is important to us, and we are here to help with any concerns regarding your services.
Copyright © 2024 Globallink Web Solutions - All Rights Reserved.
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